I tried different softwares from different websites. No software or drivers are available for this product with the selected operating system. Message 2 of 4. But the problem is there. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Select your operating system and version ,.

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Then I run the latest Digital persona software it says on its installation “The system cannot verify that the fingerprint readers is installed”. I wanted to finberprint my security start up User ID and password, the one that comes up when I start the laptop:.

This tool applies to Microsoft Windows PC’s only. By using this site, you accept the Terms of Use and Rules of Participation. Same is happening in the software Digital persona. Please try again shortly. Let HP identify any out-of-date or missing drivers and software.

The fingerprint sensor scans fingerprints for use with biometric security applications. Message 4 of 4.

Restart system and check the results. Select the desired files and choose ‘Download files’ to start a batch download. Please tell if you know something NEW. Message 10 of This package contains the driver that enables the 453s Fingerprint Sensor in supported notebook models that are running a supported operating system.


Information and links in this thread may no longer be available or relevant. Download and install HP ProtectTools Security Manager from here inside this package there is software for fingerprint reader. By using this site, you accept the Terms of Use and Rules of Participation. Open download list After that same problem “Reader not detected” on windows pprobook on. Select your desired files and a list of links will be sent by email.

It worked, I figured it out that it was the HP protect tools security manager which worked instead of digital persona software and MAY be some of the microsofts updates also.

Anyways I redownloaded the Windows 7 and applied the windows updates. Download list – Download multiple files at once View, edit and download your entire list of software and drivers here. Not sure which drivers to choose? Here is my advices: Operating System – Windows 7, Windows 8, Windows 8.

HP Customer Support – Software and Driver Downloads

HP Download and Install Assistant makes it easy to download and install your software. I don’t see my operating system.


HP encountered an error while trying to scan your product. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

You’ll have to use the W8. Like in my cousin’s computer there was a fingerprint reader driver and a software like digital persona or something, but it didn’t work and my device manager was still showing it.

Security Manager is also the host for HP Client Security plugins, and therefore should be installed before other Client Security modules.

Solved: HP Probook s fingerprint reader not working. – HP Support Community –

If you have a question, please create a new topic by clicking here. You can contact me tonyviethao gmail. How does HP install software and gather data?

Remove selected files Download files.